Terms of Service

1. About these terms

These terms govern the use of the FDS website (fds-shipping.com), including the quote request, contact, and shipment tracking features, and the business software tools FDS operates to serve its customers.

2. Our services

FDS provides freight forwarding, customs clearance, and land transport services in the Sultanate of Oman and the GCC. Quotations issued through or following a website request are indicative until confirmed in writing. Each shipment is carried out under our standard trading conditions and the applicable international transport conventions.

3. Website use

You agree to provide accurate information when requesting a quote or contacting us, and not to misuse the website (including automated scraping or attempts to access non-public areas). Shipment tracking information is provided in good faith from carrier data and may be subject to change.

4. Accuracy of information

While we work to keep the information on this website accurate and current, it is provided for general information and does not constitute a binding offer. Rates, transit times, and schedules are confirmed only in written quotations and bookings.

5. Liability

To the extent permitted by law, FDS is not liable for indirect losses arising from the use of this website. Liability for freight services is governed by the applicable contract of carriage, our standard trading conditions, and mandatory law.

6. Privacy

Our handling of personal information is described in our Privacy Policy.

7. Governing law

These terms are governed by the laws of the Sultanate of Oman, and the courts of Muscat have jurisdiction.

8. Contact

Al Fahad Development & Services LLC · P.O. Box 498, Mawaleh South, Muscat, Oman · pricing@fds-shipping.com · +968 9942 5424.